What our customers say... It is always nice to hear from our customers and to think they have taken the time and trouble to send us an email. We receive many emails every day. Below is a selection of some of them:
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I ordered ink cartridges at about 3.30 yesterday afternoon. They arrived first thing this morning. May I congratulate you on your excellent service.Thankyou. Keep up the good work.
RW - Newtownards, Northern Ireland.
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Wow, ordered Monday arrived Tuesday 9.30 am. What service, thanks,
BL - Birmingham.
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What excellent service. My order arrived the day I after I placed the order. Long life on the inks, courteous and helpful conversation on the phone prior to my order, and exceptionally prompt service. In this day and age, we are all to quick to write and complain when things go wrong, but it is proper to adjust the balance and take the time to write when things go well too. Many thanks for your excellent service.
AR - Newton Abbott, Devon.
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Fwd: You kindly pointed out to me Inkmasters for low-price printer inks. I tried them out. ASTONISHINGLY good service: I placed an order online yesterday afternoon, the goods arrived with this morning's post - with clear documentation both online and with goods.
EM - Coventry.
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Only the third time ever we have ordered anything off the net because we have always been wary. First two transactions [not with your company] went perfectly well. Ordered from your company yesterday [about 2.20 pm] and the goods arrived the following day before 9.00am in perfect condition. To say I am impressed is an understatement !
PC - Bury St Edmonds.
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I've just had a chat with your customer service team, namely a gent called John, and wanted to drop you a quick line off the back of it. The man is a credit to your company and has just got my 100% customer loyalty. Friendly, efficient...fantastic! In my experience, people like him are few and far between.
NB - Reigate, Surrey.
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Many thanks for the attention & speedy delivery of my small order. My son was right in his recommendation, which I will certainly pass on!
GJ - Fleet, Hampshire.
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Thankyou for the replacement colour cartridge, all works OK now. I have saved your details in my favourites folder for future reference. Thanks a lot for your help and efficiency, this is omething sadly lacking in a lot of companies today.
AP - Manchester.
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Hi, You don't ask for feedback but I'm giving you some anyway. I ordered some ink from you yesterday afternoon and it arrived at 1pm today. Brilliant !!!!!! Thank you for a super service I have been using you for a couple of years now and will continue to do so with service like that.
JH - Mirfield,
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Thanks for an excellent and personal service. I am passing your web address on to all my address book
PS - Torquay.
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Many thanks for the paper and cartridges which arrived today (actually they came a couple of days ago but I had to collect them from the Post Office as they wouldn't fit through the door). We really appreciate all your help and look forward to a long and happy trading relationship.
Liz - Bangor, N. Wales.
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Many thanks for your very prompt response. I can see that good customer care is important to you and indicates excellent professionalism. Again thank you and kind regards.
K - Doncaster
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