Welcome to the New Inkmasters Website
We'd like to take this opportunity to welcome you to our new website. We've been working relentlessly to improve your customer experience on our website. This new, updated and improved version of Inkmasters has more features, more products and better prices. There are a few things that have changed, so please read all the sections below.
One of the biggest changes we've made with Inkmasters is the existence of your accounts. Inkmasters has existed as a website for over 10 years - In that time we've amassed hundreds of thousands of customers. During the creation of this site we've made a choice to delete all of the user accounts from the site. This means when you go to Login for the first time on the new website, you will need to create a new account as if this is the first time you've ordered from us. We made this decision for security reasons, as well as to clean the database of customers and increase storage space on our server. We've kept a full transaction history on a separate, secure server, so if you need copies of your old invoices or receipts, or even need to know what products you've purchased from us previously, don't hesitate to ask our UK based customer services team.
We've drastically increased the number of products available on Inkmasters. This is to give our customers more choice over which products they purchase, as well as covering models of printer and cartridge that we didn't previously. We haven't removed any products, only added them - You'll still be able to purchase what you need.
As well as our secure Sage Pay payment gateway, we've added PayPal as an option for our customers. Many of you asked - We listened. PayPal offers secure payments with just a couple of clicks.
Our cartridge finders and search options have been expanded. These should make it easier to navigate to your poducts of choice - They've changed a little bit, but we trust that you'll find them more efficient and accurate. We've also added visible product codes so you can search for these too, leaving no space for confusion.
If you have any difficulties with the new website, or any other issue, please don't hesistate to contact our UK Based Customer Services Team on 01772 299 035.